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Terms and Conditions


 Prices
  We shall do our upmost to maintain the prices shown. 
  However, they are subject to alteration and increases in raw materials
  may have to be passed on.

 VAT
  VAT will be charged at the current rate. 
  Please remember that the VAT charge is returned to all LEAs as credit.

 Specifications

  We reserve the right to modify product specifications if necessary.

 Errors and/or damage
  Please notify us at once quoting orders and invoice numbers.
 
 Order cancellation
  Customers have the right to cancel an order within 7 days of receipt of the goods. 
  A refund shall then be given.

 Returns Policy
  If you are unsatisfied with your purchase from EPB you may return any products
  back to us within 7 days of receipt.  Goods must be in a resaleable condition:
  not damaged and having not been used. 
  These terms and conditions do not affect your statutory customer rights.
  If a product is faulty we will replace it as soon as possible.

  Settlement
  Please settle your account within 28 days.

  Privacy Policy
  Any personal information disclosed to us by customers will only be used in order
  completion and account processing activities.  It will only be used in accordance
  with the Data Protection Act 1998.
  We will never disclose your details to another party without your prior consent.